Privacy Policy

1. Introduction

At Nomad, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel planning platform. Please read this privacy policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Travel preferences and history
• Payment information (processed securely by third-party providers)
• Communications with our support team

2.2 Usage Information

We automatically collect certain information about your use of our service:

• Device information (IP address, browser type, operating system)
• Usage patterns and interactions with our platform
• Search queries and travel interests
• Location data (with your permission)
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third-party services when you connect your accounts, such as social media platforms or travel booking services.

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our travel planning services
• Generate personalized AI-powered itineraries and recommendations
• Process your transactions and manage your account
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our platform
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: To comply with laws, regulations, or legal processes
• Safety and Security: To protect our users and prevent fraud or abuse
• With Your Consent: When you explicitly agree to share information

We do not sell your personal information to third parties for marketing purposes.

5. AI and Machine Learning

Our AI-powered features use your data to provide personalized recommendations:

• Travel preferences and history to suggest destinations
• Search patterns to improve recommendation accuracy
• Aggregated, anonymized data to train our AI models
• User feedback to continuously improve our algorithms

We implement privacy-preserving techniques to protect your data while improving our AI services.

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Secure payment processing through certified providers
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze usage patterns and improve our service
• Provide personalized content and recommendations
• Enable social media features and advertising

You can control cookies through your browser settings, but disabling them may affect some functionality.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

11. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data, except where retention is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.